Pizza Hut Uprising

Last night, I decided that nothing sounded better for dinner than good ol' Pizza Hut. Of course, this idea didn't come to me until I was on my way home, so I decided to stop on the way and just wait for the pizza. I was pretty hungry, so I asked the kid behind the counter if a personal pan pizza would take the same amount of time as a medium. He said, "yes", so I went ahead with a medium pepperoni. He told me there would be a 15-20 minute wait. I wasn't crazy about it, but I was prepared. There were three of us who ordered around the same time, and we all sat and waited and waited and waited. The guy across from me finally looked at his watch, so I put my Seventeen magazine (Jr. High research) away and checked my cell phone for the time. Sure enough, it had been over 20 minutes. So, I stood up to see what the hold up was as if my standing was really going to speed up the highly motivated pizza handlers in the back. They were just looking at the pizzas like they didn't have a clue what to do with them! Meanwhile, the guy across from me is getting increasingly agitated, because he was trying to make it home in time to see an 8:00 show on TV. That wasn't going to happen! So, we struck up a conversation about how ridiculous it was that these people didn't even seem to care that we were all waiting long after the time our pizzas were promised. I was about to ask them to give us some bread sticks, because I was really hungry! Finally, after 35 minutes, they called my name, and I was ready. Ever so sweetly, I said, "Hi, I was told that my pizza would be ready in 15-20 minutes, and I have been sitting here for 35. I really think that I should be compensated for having to wait so much longer than I was told. You should think about revising your wait estimate, because had I known the wait was this long I would have just gone somewhere else." The poor manager kid looked up at me very flustered and said, "Well, what do you mean by compensation?" To which I replied, "Something like complimentary breadsticks or a two liter of soda." He said, "Fine. Take a soda." So, I did. I grabbed a Pepsi on my way out. As I was getting into my car I noticed the guy who had been sitting across from me leaving with a complimentary Pepsi as well. He smiled and said, "Good job!" So, I was a rabble rouser at the local Pizza Hut and actually got something for it. I don't think that Pepsico is going to be too hurt by a few free two liters of soda walking out the door.